Shipping Policy

Welcome to Diverse Delights. Our goal is to provide you with excellent products and an exceptional shopping experience. Please read through our shipping policy to understand the terms and conditions related to the delivery of your purchases.

1. Order Processing

  • Order Confirmation: Once your order is placed, you will receive an email confirmation with your order details.
  • Processing Time: All orders are processed within 1-2 business days. Orders are not processed or shipped on weekends or holidays.
  • Order Verification: We may contact you for additional information if there are issues with your order.

        2. Shipping Methods and Rates

        • Domestic Shipping: We offer various shipping options for orders within the United States: 
          • Economy Shipping (5-8 business days) - $2.99-14.99
          • Standard Shipping (2-3 business days) - $5.99-29.99
          • Express Shipping (1-2 business days) - $8.99-49.99
        • International Shipping: We offer international shipping to select countries. Shipping rates and delivery times vary by destination. Customers are responsible for any customs duties, taxes, or fees.

        3. Shipping Restrictions

        • P.O. Boxes: We do not ship to P.O. Boxes or APO/FPO addresses.
        • Hazardous Materials: Certain electronic items containing lithium batteries may be subject to shipping restrictions. Please check the product description for details.

            4. Order Tracking

            • Tracking Information: Once your order has shipped, you will receive an email with tracking information. You can track your package using the provided tracking number on our website or the carrier's website.

              5. Delivery Issues

              • Delayed or Lost Packages: While we strive to ensure timely delivery, we are not responsible for delays caused by the carrier. If your package is lost, please contact us for assistance.
              • Incorrect Address: We are not responsible for orders shipped to an incorrect address provided by the customer. Please double-check your shipping address before placing your order.

                6. Shipping Damage

                • Damaged Items: If your order arrives damaged, please contact us within 48 hours of receiving the package. Provide photos of the damaged items and packaging. We will work with you to resolve the issue, which may include a replacement or refund.

                        7. Contact Information

                        • Customer Service: If you have any questions or concerns regarding our shipping policy, please contact our customer service team from the "Contact" tab at Contact – Diverse Delights